Frequently asked questions
Ordering
How do I place an order?
Simply select your products and complete your order online. You will then receive an Order Confirmation email.
I am allergic to certain foods (nuts, seeds, gluten, dairy, wheat etc). Are these products suitable for me?
No. We're sorry, but most of these products contan nuts or could contain traces of nuts, seeds, gluten and other allergens. Although the full ingredient list for each product is displayed, we can't be 100% ceratain there are no traces of other allergens, however unlikely. If you wish to discuss any aspect of this, please do feel free to contact me through this website.
What is Raw Vegan?
Raw Vegan products are simply and purely made from fresh uncooked ingredients so that all the natural goodness is retained
Can I order a selection of different products?
Yes! We do Selection Boxes so that you can have all your faviourite products or perhaps try a range of new ones! The Selection Boxes, as with all our products, are prepared fresh, although they may take longer to prepare than single-product orders. Please allow 5 working days for your order to be ready for collection or delivery.
Are your products sugar-free?
All the products contain natural sugars only. No refined sugars are added to any of my products. Many of the products are simply sweetened with dates & fresh fruit.
How quickly can I collect my order?
Most orders are available for collection within 3-5 working days. You will receive an email when your order is ready.
Delivery / Collection
Do you deliver?
Yes! Delivery is free for the following postcodes based on a minimum order value of £30
Is delivery free?
Where do I collect my order from?
Storing
How long do the products stay fresh?
The products can be kept fresh in the fridge for 3-5 days. Alternatively, all the products are suitable for freezing for up to 3 months.
Can I freeze the products?
The products can be kept fresh in the fridge for 3-5 days. Alternatively, all the products are suitable for freezing for up to 3 months.